Free Returns & Exchanges
We guarantee your satisfaction. If you are not happy with your order, we are
happy to accept a return or an exchange at no cost to you*. Products that
you return or exchange must be unworn. Shoebuy does not guarantee wear or
tear or any damage unrelated to the manufacturer. Whether you are making a
return or an exchange, Shoebuy will: Provide you a pre-paid shipping label
for your order to send your return item(s) back to us. Credit your full purchase
price for each item in the returned shipment to the credit card used to make
your purchase. For exchanges, charge the same credit card for the purchase
total of each new item. As always, Shoebuy will honor all promotions used
toward your original purchase and will ship the new item(s) to you free of
charge. * Shoebuy's Free Returns & Exchanges policy does not apply to orders
being returned from International locations (locations outside of the United
States) and APO/FPO locations, or orders placed on Shoebuy's Private Events
site, events.shoebuy.com.
